New Client Information (FAQ)

Thank you for considering HappyTails!

We accept new clients Monday-Thursdays from 6am-8:30pm. We cannot accept new dogs Friday-Sunday. We also offer tours Monday-Thursday from 8pm-9pm, except for some Tuesdays when we are running classes.

There is no appointment needed for your first daycare day, we just need to see proof of up to date vaccines for Parvovirus, Distemper and Rabies. If your dog receives the Bordetella they must wait 10 days before coming to HappyTails, we do not require Bordetella. We also have a Membership and Release Form that must be completed at drop off or you can find it on our website under New Members.

We do offer free 90 minute assessments. We also have Rookie Monday & Tuesdays which is a $10 full day promotion for your first visit.

All dogs must come in on leash. We do have a collar policy for daycare, all daycare dogs must be wearing daycare safe collars, which means any quick release clasp. Absolutely no chain collars, prong collars, shock collars or belt buckle style collars are allowed in daycare. We do have daycare safe collars available for purchase if needed.

To book any hotel stays we do need to meet dog’s for a minimum of 90 minutes.

Please do not hesitate to ask if you have any further questions!

FAQs

We encourage new members to do as much research as required to make you feel comfortable coming to our facility. Here is a collection of FAQs to help you get started on your research, and of course feel free to contact us anytime if you have any questions:

General

Dog Hotel

Daycamp

Kennel Cough

Pet Spa

Cat Hotel